Frequently asked questions

Answers before
you begin.

Everything you need to know about the collection, compatibility, purchases, and support.

General questions

What types of themes do you offer?+

We create professionally designed themes and templates for Jekyll, Hugo, ReactJS, and Astro. Each product is responsive, performance-minded, and built for modern web standards.

Are the themes beginner-friendly?+

Yes. Products include setup notes and documentation. If you are comfortable following basic instructions and editing a few configuration files, you can launch quickly.

Can I see a theme before buying?+

Yes. Open the live preview link on a product page to explore the theme before purchasing.

Do you offer free themes?+

Yes. The Free category contains products that can be downloaded without a paid checkout.

Pre-sale questions

What does a paid purchase include?+

A paid purchase includes the product files and the license described on its product page. Lemon Squeezy handles payment, receipts, and digital delivery for paid products.

Can I customize a theme?+

Yes. Our themes are intended to be adapted to your project. Check the product documentation for the supported build setup and customization points.

Do you support WordPress or HTML themes?+

The new Tortoiz Themes catalog focuses on Jekyll, Hugo, ReactJS, and Astro. We do not publish new WordPress products in this collection.

Account and support

Where do I get my download?+

Paid downloads and receipts are delivered through Lemon Squeezy after purchase. Free products include a direct download link on their product page.

How do I get help?+

Email support@tortoizthemes.com with your order details, product name, and a clear description of the issue. We will reply as soon as possible.

Can I request a custom theme?+

Yes. Visit the Contact page to ask about custom theme development, front-end work, or deployment help.

Still have a question?

Email support@tortoizthemes.com and we’ll help you find the right answer.