Frequently asked questions
Answers before
you begin.
Everything you need to know about the collection, compatibility, purchases, and support.
General questions
What types of themes do you offer?+
We create professionally designed themes and templates for Jekyll, Hugo, ReactJS, and Astro. Each product is responsive, performance-minded, and built for modern web standards.
Are the themes beginner-friendly?+
Yes. Products include setup notes and documentation. If you are comfortable following basic instructions and editing a few configuration files, you can launch quickly.
Can I see a theme before buying?+
Yes. Open the live preview link on a product page to explore the theme before purchasing.
Do you offer free themes?+
Yes. The Free category contains products that can be downloaded without a paid checkout.
Pre-sale questions
What does a paid purchase include?+
A paid purchase includes the product files and the license described on its product page. Lemon Squeezy handles payment, receipts, and digital delivery for paid products.
Can I customize a theme?+
Yes. Our themes are intended to be adapted to your project. Check the product documentation for the supported build setup and customization points.
Do you support WordPress or HTML themes?+
The new Tortoiz Themes catalog focuses on Jekyll, Hugo, ReactJS, and Astro. We do not publish new WordPress products in this collection.
Account and support
Where do I get my download?+
Paid downloads and receipts are delivered through Lemon Squeezy after purchase. Free products include a direct download link on their product page.
How do I get help?+
Email support@tortoizthemes.com with your order details, product name, and a clear description of the issue. We will reply as soon as possible.
Can I request a custom theme?+
Yes. Visit the Contact page to ask about custom theme development, front-end work, or deployment help.
Still have a question?
Email support@tortoizthemes.com and we’ll help you find the right answer.
